Drake Memorial Library - Frequently Asked Questions
Answered By: Mia Breitkopf Last Updated: Jan 17, 2019 Views: 85
Having trouble accessing library databases from off campus? The issue may lie with the database provider, our proxy server, our authentication system, or because of another technical issue.
We encourage you to get in touch with us in person, by phone, chat, or email at email@example.com and we'll be able to figure out the source of the problem.
Should the problem lie with our proxy server, users are still able to access databases by using VLAB, Brockport’s virtual computer lab. A proxy server allows students, faculty, and staff to access library resources when connecting from off campus.
Once the VLAB program is installed, you can log in using your Brockport NetID. Then, you can open an internet browser and access the library’s website and all of our databases.
Download VLAB, and use it to access library resources from off campus
- Download and install virtual lab software on your device, following all of the instructions on the how-to page:
- On your device, launch the virtual lab software you have downloaded. Log in using your Brockport NetID and password.
- You will see the desktop of a virtual lab computer.
- Open an internet browser, such as Google Chrome or Firefox.
- Navigate to the library’s website, and access library databases as you normally would.*
- When you are finished using library databases, you can log out of VLAB by selecting the “Log Off” icon on the desktop.
*Important note: In VLAB, you cannot save files on the desktop or in your folders. Once you log out, they will disappear. Save files to FileCity, Google Drive, email them to yourself, etc.